The State Auditor hopes recent audits in five cities will help Missouri’s 175 vehicle license offices. Spokesperson Gena Terlizzi said audits were conducted in St. Charles, Kirksville, Carthage, Monroe and Warrenton.
“Really what we’re hoping is that even though these were audits of five individual license offices, that license offices across the state will look at these audits and look at these common findings and hopefully make some improvements to their own procedures,” said Terlizzi.
In the audits, explanations for voided transactions were not always properly documented and the types of payments used were not always accurately recorded. Terlizzi also said an incorrect sales tax rate was charged or an insufficient proof of purchase was provided in some cases.
“These audits are about not only making sure that the information is being processed correctly, but also making sure that citizens have information about what happens to their money after they turn it over at one of these contract license offices,” said Terlizzi.
Audits of the five offices were routine.