November has arrived, meaning that many of Missouri’s utilities cannot disconnect service for non-payment whenever temperatures are forecast to drop below freezing. It’s known as the Cold Weather Rule. Forrest Gossett, Communications Director and Chief Public...
The Missouri Public Service Commission’s cold weather rule is in place for the winter. It helps customers with heat-related utility bills if they get into a bind. PSC Chair Scott Rupp said it prevents a utility from disconnecting a customer’s heat. “You know if...
