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You are here: Home / Crime / Courts / Calls are down substantially to the Missouri Child Abuse and Neglect Hotline — and that’s not good

Calls are down substantially to the Missouri Child Abuse and Neglect Hotline — and that’s not good

March 23, 2020 By Ashley Byrd

Calls to the state’s child abuse hotline are down dramatically, and that’s not necessarily a good thing, says Department of Social Services Acting Director Jennifer Tidball.

Director Tidball shares DSS updates at Gov. Parson’s COVID-19 briefing on March 21, 2020.

The drop could be because citizens assume operations are suspended or the more serious reality that children do not have access to some mandated reporters: teachers, school nurses, and daycare workers.

“We typically do see this when we have school out, but it’s much more substantial than we would have expected,” she said in a press conference with Gov. Parson over the weekend.

The Child Abuse and Neglect Hotline is open 24 hours a day, seven days a week. It is 800-392-3738 and calls are anonymous.

“We will not close,” Tidball asserts.

“We understand that families are sheltered close together and there is a lot of anxiety. We just want to make sure that we as a community, and we as Missourians, are able to keep kids safe.”

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Filed Under: Crime / Courts, News, Politics / Govt Tagged With: Child Abuse and Neglect Hotline, Jennifer Tidball, Missouri Department of Social Services

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