Surveys by Senator Claire McCaskill’s office show that many Missouri veterans feel satisfied with the care they receive at the state’s VA facilities. She says veterans are even recommending those facilities to others.
“It’s a very important barometer of whether or not the care is adequate in Missouri. There’s still some work we need to do. It’s not perfect,” said McCaskill.
The surveys are available at VA facilities statewide. She said the feedback from veterans is important to her.
“We take those surveys and compile them at the end of the year and confront the VA facilities with any problems we find in those surveys,” said McCaskill.
She said resources for veterans have improved dramatically since she began serving in the U.S. Senate.
“When I arrived in the Senate in 2007, we had been trying to do veterans care on the cheap for a long time,” said McCaskill.
But, she said workforce shortages at VA facilities are still a problem. She pointed to the St. Louis VA facility, which has been without a permanent leader for years.