Allstate Insurance’s good hands are not going to let go of some documents demanded in a Jackson County lawsuit even though the company’s refusal is costing it $25,000 a day. The penalty ordered by the judge in the case already total $2.4 million. The lawsuit charges Allstate has been running a claims payment system since the 1990s that earns the company big profits by shortchanging clients. Allstate says the 12,500 pages of material contain trade secrets. But a circuit judge has demanded them. The Missouri Supreme Court agrees with him. The case involves a man who says Allstate has refused to pay his claim arising from a vehicle crash seven years ago.
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