AG Releases Top Ten Consumer Complaints List

The Missouri Attorney General’s office has released its annual list of the Top Ten consumer complaints received by its Consumer Protection Division. The Division’s General Counsel, Laura Krasser says tens of thousands of complaints – approximately 89,000 – have been received this year. Topping the list: The telephone-related issues of slamming – switching of a customer’s long-distance service without consent; and cramming – adding unauthorized service charges to a bill. Other Top Ten complaints involve unsolicited faxes, home repair and remodeling, financing, travel scams and time shares, automotive repair and warranty, auto sales, gas prices, credit, and debt collectors.