Think outside the box! That’s the message Public Service Commission Chairman Kelvin Simmons is sending to the state’s utility companies in their dealings with customers. In a Jefferson City speech to the Missouri Chamber of Commerce’s Utility and Energy Conference, Simmons said the recent settlement involving electric utility giant AmerenUE over allegations it overcharged is a good example of how the sides in a dispute can come together to arrive at solutions that benefit both consumers and shareholders. Simmons believes the adversarial approach to solving problems is no longer the way to go.
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