The Attorney General’s Office says spring is the season for home repair and warns consumers to be wary of scams. Spokesman Travis Ford says consumers should be particularly suspicious of door-to-door solicitors and should never pay more than 25 percent of service costs. He stresses consumers should never make full payments upfront. He also advises consumers to be suspicious of workers who drive unmarked cars or have out-of-state license plates and businesses that list just a phone number or a P.O. box number instead of a physical address
The attorney general’s office recieved more than 13-hundred complaints on home repair services last year. Ford says consumers can file their complaints online at ago.mo.dot.gov or by phone at 800-392-822. The department list scams in home repair as the sixth highest category of consumer complaints.